Pevona Ltd - Equality, Diversity & Inclusion
Last Updated: 2026
Pevona (T/A Pevona Ltd) is committed to promoting equality, valuing diversity, and fostering inclusive practices across all aspects of its operations. We recognise our responsibilities under the Equality Act 2010 and are committed to ensuring fair, lawful, and respectful treatment for clients, tenants, landlords, contractors, and anyone who engages with our services.
1. Statement
As a UK-registered small and medium-sized enterprise (SME) operating within a regulated property sector, our approach to equality and inclusion is proportionate, practical, and embedded within our wider governance and compliance framework.
2. Our Commitment
Pevona Ltd aims to ensure that no individual is treated less favourably on unlawful grounds, including protected characteristics as defined under the Equality Act 2010. Services are delivered fairly, consistently, and without discrimination, and decisions are made using objective criteria relevant to the service being provided.
3. Scope
This statement applies to all clients, tenants, landlords, employees, contractors, professional partners, and members of the public who interact with Pevona Ltd or access our services.
4. Access to Services
We are committed to ensuring reasonable access to our services. We seek to communicate clearly, make reasonable adjustments where practicable, and avoid practices that create unnecessary barriers. Our remote-first operating model supports flexible communication while maintaining consistent service delivery.
5. Fair & Objective Practices
Pevona Ltd applies lawful and objective processes across property sales, lettings, property management, and advisory services. We act in accordance with regulatory obligations, professional standards, and compliance requirements, including anti-money laundering and due-diligence duties where applicable.
6. Complaints & Concerns
Any concerns relating to equality, fairness, or discriminatory treatment may be raised through our Complaints Handling Procedure or, where appropriate, via our Whistleblowing Policy. Concerns are treated seriously and addressed proportionately and professionally.
7. Governance & Review
Oversight of equality and inclusion forms part of Pevona Ltd's governance and compliance arrangements. This statement is reviewed periodically to ensure it remains accurate, proportionate, and aligned with applicable legislation and good practice.
8. Statement of Intent
Pevona Ltd is committed to operating responsibly and inclusively, recognising that fairness, transparency, and lawful conduct are fundamental to sustainable business, trusted relationships, and long-term value creation.